Sr QA manager
*Analyzes, evaluates and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends and design and development of new products for consideration by other members of management team.
*Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities.
*Cooperates with other top management personnel in formulating and establishing company policies, operating procedures and goals.
*Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements and operational procedures within program.
*Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
*Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives.
*Interface with customers on technical/quality issues and improvement initiatives.
*Responsible for managing customer audits and regulatory/compliance agency audits.
*Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.
*Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders and vendor quality standards.
*Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems.
*Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry
Knowledge / Skills / Abilities:
*Demonstrates expert functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills.
*Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas; understands the strategic impact of the function across sites
*Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
*Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
*Ability to write speeches and articles for publication that conform to prescribed style and format.
*Ability to effectively present information to top management, public groups and/or boards of directors.
*Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
*Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
*Ability to define problems, collect data, establish facts and draw valid conclusions.
*Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Certificates, Licenses, Registrations:
*An American Society for (ASQ) Certified Quality Engineers certification is preferred
Scope / Impact:
*Impacts long-term (annual) operational success of the function. Develops plans for structuring and implementing major initiatives. May have P & L responsibility forsections/sub-functions Establishes operational objectives and work plans, and delegates assignments to subordinate managers. Senior management reviews objectives to determine success of operation. Involved in developing, modifying and executing company policies that affect immediate operations(s) and may also have company-wide effect. Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities.
Decision Making / Discretion:
*Makes decisions for the organization or site. Decisions may affect multiple organization or functions.
Supervision / Leadership:
*Recognizes and develops talent as a key element of executing operational business plans. Instills appropriate behavior in others in support of Flex values. Provides strategic leadership for the function and the site. Also manages activities of two or more sections or departments through subordinate managers who exercise full supervision in terms of costs, methods, and employees. Manages activities of two or more sections or departments through subordinate managers who exercise full supervision in terms of costs, methods, and staffing. In some instances this manager may be responsible for managing staff function and may not have subordinate managers.
*While performing the duties of this job, the employee is occasionally exposed to work that requires repetitive motion. The noise level in the work environment is usually moderate
*While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit. Specific vision abilities required by this job include close vision.